Frequently Asked Questions
What types of vehicles do you sell?
We offer a wide variety of Japan Imported used vehicles, including sedans, SUVs, Vans, and more. Our inventory is continually updated to provide you with the latest models and best options for imported vehicles.
Do you offer financing options?
Yes, we provide flexible financing options to suit your budget and needs. Our finance team works with a range of lenders to help you secure the best possible terms. We require a $1000 fully refundable deposit so we can start working on your finance options.
Can I trade in my current vehicle?
Absolutely! We offer a straightforward trade-in process. Bring in your current vehicle, and our experts will assess its value to give you a fair trade-in offer that you can apply towards your new purchase.
Do you provide warranties on your vehicles?
Yes, we offer a complimentary 5-year warranty and 12-month roadside assistance on our vehicles. We also offer an upgraded warranty with additional cost, please ask our team for more information.
How can I schedule a test drive?
Scheduling a test drive is easy! You can book a test drive by contacting us at (02) 9756 0203 or sending us a message on our social media accounts. You can also visit our dealership in person. We’ll be happy to set up a convenient time for you to experience the vehicle firsthand.
What maintenance and repair services do you offer?
Our workshop provides a full range of maintenance and repair services, including oil changes, brake inspections, tire rotations, and more. Our certified technicians use genuine parts to keep your vehicle in top condition.
Do you offer any special deals or promotions?
Yes, we regularly have special deals and promotions on various vehicles and services. Check our website or contact our sales team to learn about our current offers.
How can I contact customer service?
You can reach our customer service team by phone at (02) 9756 0203 via email at info@nipponimports.com.au, message us through our Facebook/Instagram accounts or by visiting our dealership during business hours. We’re open Monday to Saturday between 8:30 AM to 5:30 PM and Sunday between 9:00 AM to 4:00 PM. We’re here to help with any questions or concerns you may have.
What should I bring when purchasing a vehicle?
Do you offer vehicle customization options?
Yes, we provide a range of customization options, from performance upgrades to aesthetic enhancements. Talk to our team about how we can help you personalize your vehicle.